African Crafts Market

African arts, crafts game skins and horns website

FAQ

African arts and crafts website

Were do you ship to?
We ship to any country in the world were you have access to delivery by post office or courier

What shipping options do you offer?
We usually ship our items via FedEx, Aramex couriers or post office airfreight but will accommodate clients should they want another delivery option . Our first option is to send with FedEx and will send with them whenever we can however they do no allow certain items to be sent with them such as spears as they deem that to be a weapon and prohibited on their flights. Items such as that will be sent by post.

How long does delivery take?
International delivery to most countries will arrive in 2 weeks from date of order. Some items are shipped sea freight and take takes 60-90 days depending on where you are situated. On our website we state next to the product if the item is to be shipped sea freight. Couriers take about 5 days from when we send and post 2-3 weeks. Customs can hold up a parcel which can take a few extra days to clear. These items would be items such as skins and skulls that require permits and sometimes an inspection at customs

Do you obtain permits for skin, skull and horn products?
We are registered with KZN Wildlife in South Africa and are allowed to sell animal hides and by-products. We obtain all necessary paperwork and permits to allow the items into your country.

Are you fair trade?
We practice fair trade, which means we work closely with the crafter's and offer and fair price for their crafts, funds are then injected back into local communities in South Africa

What is fair trade?
Fair Trade is all about putting people first. Its main aim is poverty alleviation

Where do you source your crafts?
We are based in Richards Bay, South Africa so get most of our crafter's from Southern Africa, we do however to get crafts from all over Africa

What payments do you accept?
We accept payment by Credit card, PayPal, international wire transfer and debit cards. Credit card payment is the quickest method and is done on our secure server through our credit card processor PayPal. PayPal is one of the best option for internet payment as they do offer buyers protection so you know that your order /credit card details are always safe. We never get to see your credit card details as all that is done via PayPal who deal with the transactions.

We accept the following card payments:
Visa
Master-card
Discover
American Express
Diners
JCB
PIN debit cards with the Visa or Master Card logo
Debit cards with the Visa or Master Card logo
PayPal

Is your website safe to shop with?
Yes all payments are made on a secure server operated by PayPal. You can either log into your existing PayPal account, create a new account or pay for your items as a guest were no PayPal account is needed by using your credit card on our website which is 100% safe. We do not see your credit card details as your details are handled by PayPal which makes it safe.

We do not directly collect (not even see) your credit card data; instead we use PayPal credit card gateway, which will process your payment on behalf of us.

Payment is encrypted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available.

How long has your website been around?
We have been selling African Crafts since 2002

What currency is your website in?
Our price on our website are in US $ (USA).

African Crafts MarketOur fair trade policy

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Prices in US$

Featured Item

Gemsbok horn and warthog tusk cane
Gemsbok horn with Warthog tusk handle cane / walking stick
Details

Ostrich egg necklaces
Ostrich egg shell necklaces
Details 

Info

We only sell top quality African arts and crafts that have been  handcrafted from some of the most talented African Artist that can be found. We welcome any suggestions or questions that you do have about our crafts or our website.

We ship worldwide

In recent times we have seen China producing "African art" and selling as such. Our website does not sell any item produced outside of Africa. So feel assured that you are buying genuine handcrafted African crafts made by local African Artists.


Secure shopping website


All orders are placed on our secure server through PayPal. We accept most major credit and debit cards and PayPal